Troubleshooting & feedback

A site won't show in a grid cell

Click Reload on that cell first. Some sites don't allow being shown inside other pages; TabTerrace then shows a message with Open in new tab and Split with grid. You can also use Restore as tab on the cell to turn it back into a normal tab.

A video keeps loading or a page looks wrong in a cell

Use Open in split view instead from that cell's tools. Split view shows the page in its own tab, exactly as Chrome normally would. See Split view.

A keyboard shortcut does nothing

Check the conditions first: merging needs at least two selected tabs, and splitting needs exactly two. Then open chrome://extensions/shortcuts — if another extension already uses the same keys, Chrome leaves TabTerrace's shortcut unassigned, and you can set your own there. See Shortcuts.

Split view isn't available

Split view needs a recent version of Chrome (155 or later). Update Chrome from Settings → About Chrome. Until then, TabTerrace opens those pages in a new tab.

A grid stopped responding after TabTerrace updated

Reload the grid tab. Your pages and layout come back as they were.

Radio, weather, holidays or backgrounds don't load

These come from public services on the internet. Check your connection; some networks, VPNs or proxies block a few of these services. Everything else keeps working.

Clicking the icon opens a popup instead of the dashboard (or the other way round)

Change it in Settings → General → Clicking the extension icon opens.

I reinstalled and lost my grids

Uninstalling removes TabTerrace's local data. If you turned on Google Drive backup or exported a JSON file, restore it from Settings → Data & backup. See Backup & restore.

I want to remove Google Drive access

In Settings → Data & backup, set Automatic backup frequency to Manual only, then remove TabTerrace from your Google Account's third-party connections.

Report a problem or suggest a feature

Email support@tabterrace.com, or ask in our community. To help us fix it faster, please include:

• Your Chrome version (open chrome://version) and TabTerrace version (Settings → About & feedback).
• The website that isn't working, if any.
• What you expected to happen and what happened instead. A screenshot helps a lot.